Policies
Our Community and our UK entity, Our Community International, operate a number of websites, services and entities, including SmartyGrants and SmartyGrants UK.
We maintain a suite of policies that provide important information about how we handle data and other aspects of our systems and operations.
Different policies may apply to you depending on which region you live in or which of our services you are using.
Our policies and statements are provided below in PDF format.
If you need this document in an alternative accessible format, or if you have any comments or questions, please contact service@ourcommunity.com.au
Regions
Please click your region below to see the full suite of relevant policies for your region, or scroll down to see all policies for all regions.
Privacy Policy
Explains how we collect and handle your Personal Information.
Australia/New Zealand (PDF)
Updated July 2026
UK/Europe/Rest of world (PDF)
Updated December 2025
AI Transparency Statement
Explains how we design, build and govern AI and automation in SmartyGrants.
All regions (PDF)
Updated July 2026
SmartyGrants Accessibility Statement
Explains how we are working towards making our platform accessible and inclusive for all users, including people with disabilities.
Australia/New Zealand (PDF)
Updated February 2024
UK/Europe/Rest of world (PDF)
Updated September 2024
Terms of Use
Outlines the conditions upon which all users access or use our online services.
Australia/New Zealand (PDF)
Updated: July 2026
UK/Europe/Rest of world (PDF)
Updated: September 2024
SmartyGrants Trial Terms of Service
Outlines the conditions upon which all trial users access or use the SmartyGrants online services.
Australia/New Zealand (PDF)
Updated July 2026
UK/Europe/Rest of world (PDF)
Updated December 2025
Cookies Declaration
Outlines the Cookies that are used in order to operate and support our online services.
Australia/New Zealand (PDF)
Updated July 2026
UK/Europe/Rest of world (PDF)
Updated September 2024
Third-Party Service Providers
Describes why and to whom we share information with third party service providers.
Australia/New Zealand (PDF)
Updated July 2026
UK/Europe/Rest of world (PDF)
Updated May 2025
Anti Slavery & Human Trafficking Statement
Our Community's Anti Slavery & Human Trafficking Statement for the financial year ending 30 June 2026.
All regions (PDF)
Updated: July 2026
Release Notes
Below we have provided a plain-English summary of updates and additions to our documentation released on 2 July 2026.
- Our Community Privacy Policy: version 7 to version 8 (PDF)
- Our Community Terms of Use: version 4 to version 5 (PDF)
- SmartyGrants Agreement: version 10 to version 11 (PDF)
- SmartyGrants AI Transparency Statement: NEW (PDF)
- Our Community Third Party Service Providers: version 13 to version 14 (PDF)
- SmartyGrants Support and Maintenance Policy: version 10 to version 11 (PDF)
- SmartyGrants Trial Terms of Service: version 26 to 27 (PDF)
- SmartyGrants Cookie Declaration: version 2 to version 3 (PDF)