Service Offerings
The SmartyGrants Managed Services team helps you run high-impact grants programs from start to finish. We work alongside you, offering advice, hands-on delivery and sharp analysis to help your program shine.
Every program is different, so we tailor our approach to fit your needs. And with decades of experience behind us, we know what it takes to get results. Our focus is simple — to help you deliver efficient, effective programs that stretch every dollar and make a real difference.
We work with you to design grant programs that are clear, fair and focused on the impact you want to achieve and then we help bring them to life.
From policy and process development to system configuration and communications, we blend practical experience with sector best practice to set your program up for success.
Service Offerings |
Description |
| Grantmaker policy & strategy | Develop grantmaking policy, define objectives and program strategy to create effective, equitable and compliant grants programs |
| Theory of Change development | Develop Theory of Change and program vision approaches to help link program design to impact and outcomes |
| Program design | Develop end-to-end grant programs that meet the needs of all stakeholders, are manageable and will help deliver the intended impact |
| Outcomes framework design | Develop over-arching outcomes and impact frameworks that guide grantmaking design and ensure programs can be measured and evaluated on their performance |
| Business process design | Design the processes, tasks and responsibilities for delivering grants programs, including change impacts, capability development requirements and clear roles and responsibilities |
| Requirements documentation | Establish clear requirements and document decision, risks, processes and outcomes to enable smooth delivery of grants programs |
| Implementation services | Establish and configure SmartyGrants platform, integrations and add-ons to get your program up and running quickly and easily |
| Form design and build | Provide the team to quickly and easily create the forms needed run your programs and grant rounds from end-to-end, including application, eligibility, assessment, acquittal, variations, agreement and payments forms. Forms can be designed based on your business requirements or built to your specifications |
| Report and dashboard set-up | Develop the reports and analytics dashboards required to let you track your program and report on performance throughout |
| Data migration | Manage data requirements to bring across legacy data or make updates to existing SmartyGrants data at scale |
We provide the people, processes, and systems to keep your grant programs running smoothly and efficiently.
Whether you need support with day-to-day administration, applicant assessment, payments, or reporting, our managed services team acts as an extension of your own, ensuring every step of the process is compliant, consistent, and high-quality.
Service Offerings |
Description |
| Program Administration | We act as an extension of your team, providing the skills and experience to manage your programs, avoid risks and boost compliance to keep your programs operating effectively |
| Independent assessment services | SmartyGrants maintains an on-demand pool of independent assessors, who can be rapidly mobilised to check eligibility, objectively assess applications on merit, make recommendations and document decisions to support auditable, transparent and defensible grant awards decisions |
| Acquittals and progress reporting | Follow-up and track programs, progress reporting and project acquittals, monitor compliance, manage risks and issues, gather impact data and beneficiary outcomes |
| Program configuration and maintenance | Continually monitor program delivery, recommend improvements and maintain program configuration to help achieve outcomes |
We help grantmakers understand what’s working, what could be improved, and how to increase the impact of your programs.
Our team uses best-practice evaluation tools and frameworks to measure performance, gather insights, and drive continuous improvement. From high-level program reviews to deep-dive analysis, we provide evidence-based recommendations that support stronger outcomes.
Service Offerings |
Description |
| Program reviews and health checks | Conduct program reviews, collect feedback, make improvement recommendations to program, process and platforms |
| Data insights and analysis | Provide expert data analysis, benchmarking and insights reporting |
| Impact and evaluation reporting | Provide impact reporting and program effectiveness evaluations including embedding our Outcomes Engine to align program design with impacts and outcomes |
Get in touch to discuss your needs
Our Managed Services team are available to discuss all aspects of your grantmaking requirements.