Other fees

Below are some of our more common add-on services you may want to consider. Prices are available on application for organisations operating outside Australia and New Zealand.

Service Fee
OUTCOMES ENGINE: Upload an outcomes framework, apply selected outcomes and metrics to programs and rounds, track and report on your impact. Includes 8 hours of free help in year one. Refer here for full inclusion list: https://smartygrants.com.au/outcomes-engine POA
RE-SKINNING/RE-BRANDING: Change of branding? We can reskin your client-facing SmartyGrants webpage to match your new look and feel. POA
DATA MIGRATION / GEOCODING: Shifting historical data into your SmartyGrants account or geocoding historical records. POA
BACKUP AND SECURE FTP: Weekly backup of all data and files related to your account, comprising of three files and access to backup files via SFTP (Secure File Transfer Protocol). POA
XERO INTEGRATION: Connect to your online accounting software. POA
API: Integrate SmartyGrants with other business applications (e.g. CRM/FINANCE/EDRMS) POA
METADATA FILE EXPORT: Ability to export data from SmartyGrants and import into your chosen Electronic Document and Records Management System. POA
SINGLE SIGN ON (SSO): Allows a session and user authentication service that permits a user to use one set of login credentials (e.g. name and password) to access multiple applications. POA
TRANSLATIONS: Ability for applicants to apply in a foreign language (12 additional languages supported). POA
COPY PROGRAM: Copy one or multiple SmartyGrants programs from one SmartyGrants instance to another. POA
LOCK INSTANCE: Put an entire instance "on ice" - deactivate all system-wide settings but preserve data for reference/audit purposes. POA
VARIATIONS TO STANDARD AGREEMENT/ CONTRACT: Our contract has been roadtested on hundreds of clients (it’s had many, many lawyers’ eyes cast over it). If you do feel you need to alter the standard contract, we will need to recoup our legal costs. POA
FEATURE DEVELOPMENT: We occasionally accept requests to undertake feature development or build product enhancements. Our decision to accept requests generally depends on the applicability of the new functionality to our wider customer base, its compatibility with our own roadmap, and its impact to the customer. POA

Fees correct as at January 30, 2024.
Per-annum fees are per-Instance unless otherwise indicated.

More questions?

Call us on +61 3 9320 6888 or email [email protected]